ORGANIZATIONAL HEALTH ANALYZER

ORGANIZATIONAL HEALTH ANALYZER (OHA)

Instructions: This survey was designed to analyze the state of your organization’s health. Circle the description that best represents your opinion of the following statements as they apply to your organization. There are 63 questions in the OHA. Additional information regarding the application of the OHA is given during the full day workshop “Developing Peak Performance.” See the link to Speeches, Seminars and Workshops, above.

SA = strongly agree; A = agree; U = undecided; D = disagree; SD = strongly disagree

1. Managers doubt their own ability.	SD	D	U	A	SA
2. Goals and divorced from reality.	SD	D	U	A	SA
3. We are told we are having the best year ever, then, the worst.	SD	D	U	A	SA
4. No one seems to care about anything.	SD	D	U	A	SA
5. Everything is in a disorganized mess.	SD	D	U	A	SA
6. Whenever problems are noted, they deny that they exist.	SD	D	U	A	SA
7. No one trusts anyone else.	SD	D	U	A	SA
8. My work never seems good enough for my boss.	SD	D	U	A	SA
9. Everyone seems in shock.	SD	D	U	A	SA
10. People don’t seem to know what to do.	SD	D	U	A	SA
11. The attitude is “don’t confuse me with the facts.”	SD	D	U	A	SA
12. One day I’m a hero, then they tell me I can’t do anything right.	SD	D	U	A	SA
13. No one seems to have the energy to do anything.	SD	D	U	A	SA
14. Absolutely chaos! No one knows what’s going to happen next.	SD	D	U	A	SA
15. People repeat the same actions even when they don’t work.	SD	D	U	A	SA
16. Everyone seems afraid of management’s policies.	SD	D	U	A	SA
17. My boss never stops looking over my shoulder	SD	D	U	A	SA
18. Managers behave erratically as if in shock.	SD	D	U	A	SA
19. The organization just never knows what action to take.	SD	D	U	A	SA
20. People are so excited, they aren’t careful what they are doing.	SD	D	U	A	SA
21. We never know what to expect: we’re either real high or a real low.	SD	D	U	A	SA
22. No one is really committed around here.	SD	D	U	A	SA
23. We have no real planning or organization in this company.	SD	D	U	A	SA
24. There is an attitude that we know better than our customers.	SD	D	U	A	SA
25. In this organization, you can’t trust anyone.	SD	D	U	A	SA
26. The attitude around here is you’ve got to be perfect.	SD	D	U	A	SA
27. People seem spaced out and don’t react.	SD	D	U	A	SA
28. People overly seek approval out of fear.	SD	D	U	A	SA
29. People frequently over look important details.	SD	D	U	A	SA
30. One day we’re told to do one thing, the next, the exact opposite.	SD	D	U	A	SA
31. Nothing gets real commitment from anyone.	SD	D	U	A	SA
32. We never know who is in charge,	SD	D	U	A	SA
33. People are insecure. They hide problems and make excuses.	SD	D	U	A	SA
34. People are overly suspicious about everything.	SD	D	U	A	SA
35. It takes forever to get a decision, then its too late.	SD	D	U	A	SA
36. A simple problem can trigger strange paralysis.	SD	D	U	A	SA
37. They worry about a lot that is unimportant.	SD	D	U	A	SA
38. Higher management will accept anything with little analysis.	SD	D	U	A	SA
39. People are congratulated for a good job; later they are fired.	SD	D	U	A	SA
40. Most suggestions are received with very little interest.	SD	D	U	A	SA
41. Even simple problems seem to become complicated.	SD	D	U	A	SA
42. We never learn our lessons; we repeat our mistakes.	SD	D	U	A	SA
43. People are scared silly that “big brother” is watching them.	SD	D	U	A	SA
44. We’ve got required routines we are which add no value at all.	SD	D	U	A	SA
45. People sometimes appear shocked at something that is familiar.	SD	D	U	A	SA
46. We have good plans, but we can’t seem to execute them.	SD	D	U	A	SA
47. Simple proposals usually get built into grandiose schemes.	SD	D	U	A	SA
48 Management’s opinion of how we’re doing fluctuates continually.	SD	D	U	A	SA
49. No one shows any initiative around here – they lack energy.	SD	D	U	A	SA
50. I have difficulty in finding out who is responsible for anything.	SD	D	U	A	SA
51. They think that our customers don’t understand the problem.	SD	D	U	A	SA
52. People are reluctant to share information with others.	SD	D	U	A	SA
53. Many who do good work are still criticized if it isn’t perfect.	SD	D	U	A	SA
54. When something bad happens, people usually react strangely.	SD	D	U	A	SA
55. People doubt their own ability to produce and fear taking action.	SD	D	U	A	SA
56. The organization has unrealistic goals.	SD	D	U	A	SA
57. One day there’s elation, the next despair.	SD	D	U	A	SA
58. Lot’s of people are indifferent to what is going on.	SD	D	U	A	SA
59. We do one crazy thing after the other.	SD	D	U	A	SA
60. People lose their objective easily and tend to rationalize a lot.	SD	D	U	A	SA
61. We have an above average turnover in employees.	SD	D	U	A	SA
62. The organization won’t admit when we failed in anything.	SD	D	U	A	SA
63. Certain stimuli is sure to bring on an overreaction.	SD	D	U	A	SA

SCORING THE ORGANIZATIONAL HEALTH ANALYZER

Instructions: Circle the response you gave to each item. Sum across circled numbers and add the total for each illness. That with the highest count is the most probable illness. The higher the count, the greater the probable strength. For any single illness, use the following scale:

21 or less = normal; 22 – 28 = possible illness; 29 or greater = probable illness

In addition, add the total count for all illnesses. A total of 180 or more may indicate possible illness even if no illness has other than a normal reading.

PSYCHOTIC ILLNESSES

MANIA

Quest.	SD	D	U	A	SA
2	1	2	3	4	5
11	1	2	3	4	5
20	1	2	3	4	5
29	1	2	3	4	5
38	1	2	3	4	5
47	1	2	3	4	5
56	1	2	3	4	5
Sum:						M Total:

MANIC-DEPRESSIVE

Quest.	SD	D	U	A	SA
2	1	2	3	4	5
11	1	2	3	4	5
20	1	2	3	4	5
29	1	2	3	4	5
38	1	2	3	4	5
47	1	2	3	4	5
56	1	2	3	4	5
Sum:						M-D Total:

SCHIZOPHRENIA

Quest.	SD	D	U	A	SA
2	1	2	3	4	5
11	1	2	3	4	5
20	1	2	3	4	5
29	1	2	3	4	5
38	1	2	3	4	5
47	1	2	3	4	5
56	1	2	3	4	5
Sum:						S Total:

PARANOIA

Quest.	SD	D	U	A	SA
2	1	2	3	4	5
11	1	2	3	4	5
20	1	2	3	4	5
29	1	2	3	4	5
38	1	2	3	4	5
47	1	2	3	4	5
56	1	2	3	4	5
Sum:						P Total:

NEUROTIC ILLNESSES

NEUROTIC BEHAVIOR

Quest.	SD	D	U	A	SA
2	1	2	3	4	5
11	1	2	3	4	5
20	1	2	3	4	5
29	1	2	3	4	5
38	1	2	3	4	5
47	1	2	3	4	5
56	1	2	3	4	5
Sum:						N Total:

DEPRESSION

Quest.	SD	D	U	A	SA
2	1	2	3	4	5
11	1	2	3	4	5
20	1	2	3	4	5
29	1	2	3	4	5
38	1	2	3	4	5
47	1	2	3	4	5
56	1	2	3	4	5
Sum:						D Total:

INTOXICATION

Quest.	SD	D	U	A	SA
2	1	2	3	4	5
11	1	2	3	4	5
20	1	2	3	4	5
29	1	2	3	4	5
38	1	2	3	4	5
47	1	2	3	4	5
56	1	2	3	4	5
Sum:						I Total:

OBSESSIVE-COMPULSION

Quest.	SD	D	U	A	SA
2	1	2	3	4	5
11	1	2	3	4	5
20	1	2	3	4	5
29	1	2	3	4	5
38	1	2	3	4	5
47	1	2	3	4	5
56	1	2	3	4	5
Sum:						O-C Total:

POST TRAUMA

Quest.	SD	D	U	A	SA
2	1	2	3	4	5
11	1	2	3	4	5
20	1	2	3	4	5
29	1	2	3	4	5
38	1	2	3	4	5
47	1	2	3	4	5
56	1	2	3	4	5
Sum:						P-T Total:

M + M-D + S + P + N + D + I + O-C + PT =

TOTAL READING =

What To Do About Conflicting Sets of Symptoms

Many symptoms you observe are common to more than one illness. Usually, this is not a problem because we already corrected the OHA for variances due to this fact. Sometimes, however, more than one illness is present and you won’t get clear-cut results with the OHA. This may also be due to false symptoms and temporary symptoms. On the rare occasion when the OHA does not clearly distinguish among illnesses, you must use the same techniques as that of a psychologist or medical doctor in determining which are real and which can be ignored. This includes using your common sense and trusting your gut feeling.

To decide, look at the severity of the symptoms as well as their number and persistence. Are they always present, or do they appear sporadically? Are they growing or fading? Eventually, you will find that one ailment is far more likely. When that happens, your diagnosis is 90% complete. If sets of symptoms are about equal in strength and do not fade, note down all illnesses that are present. You can all use the Diagnosis/Illness Matrix as a crosscheck.

Ailment	Symptoms	Example
Manic	Overly expansive moods and grandiosity	A company forgetting important “details”.
Manic-Depression	“Roller coaster” of up and down moods	A firm always chasing the next big contract.
Schizophrenia	No clear lines of authority or responsibility	A disorganized organization which relies on luck.
Paranoia	Lack of trust	A company refusing to allow communication.
Neurotic Behavior	Self-doubt, paralysis, fear, anxiety	Inability to act due to fear.
Depression	Apathy, lack of energy, initiative	A firm facing layoffs due to sales decline.
Intoxication	Rationalization; addicted to self doubt	Escaping facts through rationalization.
Obsessive-Compulsion	Work never good enough.	Demanding perfection in the search for “total quality.”
Post Trauma	Shock, erratic behavior based on past events	Lay-offs based on past, not anticipated, sales.